Privacy Policy

1. Who we are

This policy describes how Simrik Hair & Beauty Salon (“we”, “us”) handles personal information when you use our website, booking flows, and related salon services operated in New Zealand.

2. Information we collect

We may collect:

• Contact and identity details -for example name, phone number, and email address when you book, enquire, or create or manage an account.
• Booking and appointment information — services requested, stylist preferences, date and time, notes you provide, and related communications.
• Staff and contractor details -where applicable, information needed to operate our business and internal tools (e.g. rostering, access to our systems).
• Technical information -such as IP address, device type, browser, and approximate usage data, where our hosting or analytics tools collect this automatically.

3. How we use your information

We use personal information to:

• Provide, schedule, and manage appointments and salon services.
• Communicate with you about your bookings, reminders, and service updates.
• Operate and secure our systems, prevent fraud, and improve our services.
• Meet legal and regulatory obligations.

4. Legal bases and retention

We process personal information where necessary to perform our contract with you, to pursue legitimate interests (such as running a safe and efficient salon), or where required by law. We retain information only as long as needed for those purposes, unless a longer period is required for legal, accounting, or dispute resolution reasons.

5. Sharing and overseas transfers

We do not sell your personal information. We may share information with trusted service providers who assist us (for example hosting, email, or booking technology), subject to appropriate safeguards. Some providers may store or process data outside New Zealand; where that occurs, we seek to ensure protections consistent with New Zealand privacy expectations.

6. Security

We use reasonable technical and organisational measures to protect personal information. No online service can guarantee absolute security; please use strong passwords and protect your account credentials.

7. Your rights

Under the Privacy Act 2020 (New Zealand), you may request access to personal information we hold about you and ask for corrections where it is inaccurate. You may also contact us with privacy concerns. If you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

8. Cookies and similar technologies

We may use cookies or similar technologies where necessary for site functionality, security, or analytics. You can control cookies through your browser settings.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do; continued use of our services after changes constitutes acceptance of the updated policy where permitted by law.

10. Contact

For privacy requests or questions, contact us using the details published on our official website or at the salon. Replace this paragraph with your preferred email and postal address when you publish.